Naver expands clout in online and offline markets thru tie-up with Shinsegae

Lim Chang-won Reporter() | Posted : March 17, 2021, 09:27 | Updated : March 18, 2021, 08:27
 

[Courtesy of Naver]


SEOUL -- As a top web portal service operator and IT company, Naver accelerated the expansion of its business scope into online and offline markets through a strategic alliance with South Korea's retail giant Shinsegae Group. The tie-up came after Coupang, an e-commerce giant based in South Korea, made its successful debut on the New York Stock Exchange.

In a regulatory filing on March 16, Naver disclosed a stock swap valued at 250 billion won ($221 million) with two Shinsegae units for their "strategic partnership to strengthen online and offline commerce capabilities." Naver will buy 150 billion won worth of stocks in Emart, the hypermarket wing of Shinsegae, and 100 billion won worth of shares in Shinsegae International, a fashion unit. 

Naver and Shinsegae would introduce a fast delivery service by combining Naver's technology and Emart's logistics know-how, open an online space for fashion and beauty brands and link membership services. The goal is to increase the satisfaction of users by guaranteeing fast delivery and increase the reliability of sellers with data-based demand forecasting and inventory placement solutions.

Naver and Shinsegae will introduce a service that allows users to meet fashion and beauty luxury brands online through live commerce. Naver promised to support the branding of small and medium-sized businesses and offline businesses. "We will present a cooperative case that breaks the prejudice that village markets and large discount stores are incompatible, and introduce a new model that grows with SMEs in various fields," said Naver CEO Han Seong-sook.

Naver has launched an online shopping mall service that connects offline businesses to online customers. In January, Naver joined hands with BGF Retail, the operator of South Korea's leading convenience franchise CU to create new services targeting online and offline markets. They would demonstrate various experimental online-to-offline (O2O) services, the application of technologies such as artificial intelligence and cloud.

Naver has also bolstered its presence in entertainment, logistics and content markets. In October 2020, it announced a stock swap with three CJ Group units including CJ ENM, an entertainment and mass media company that has played a crucial role in distributing Hallyu (Korean cultural wave).

Naver's domestic rival, Kakao, has tied up with SK Telecom (SKT), a leading mobile carrier in South Korea, in October 2019 through a stock exchange program. Kakao and SKT agreed to combine service capabilities and provide new shopping experiences to customers in the e-commerce sector.

Naver and Kakao have launched live commerce services for individual sellers and retailers. Live stream commerce services, widely known as live commerce services in South Korea, are favored by young generations. Using dedicated smartphone apps, live commerce services broadcast live shopping shows that are similar to that of cable TV home shopping channels.
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